June 17, 2004
More like "bureaucrazy"
I just had a really strange conversation with a lady from FedEx. As some of you know, they lost Cyndi’s iPod mini about month ago (spoiling what was going to be a wonderful birthday surprise, I might add). Every week or so, I get a call from someone over there at FedEx (always a different person) explaining the “status” of my “inquiry.” Today’s conversation went something like this:
FedEx lady: I’m just calling to tell you that the invoice hasn’t dropped on your claim made on May 18, but when it does, I can start working on it.
Me: What does it mean for an “invoice to drop.”
FedEx lady (slightly annoyed): It means I haven’t received payment [whatever that means].
Me: Okay, and when this happens, what are you going to do?
FedEx lady (now really annoyed): I’m going to start working on your inquiry.
Me: And what does that mean?
FedEx lady (as though I'm an idiot): I’m going to send you a letter telling you that work has begun on your inquiry.
Me: Okay, thank you. Bye!
Yeah, I know…